User Responsibilities

Effective Date: July 30, 2025

As a valued user of KingFlyZone, you have a number of responsibilities to ensure the platform remains secure, respectful, and efficient for all travelers and staff.

1. Account Accuracy

• You must provide accurate, current, and complete personal information when creating an account.
• You are responsible for keeping your profile and contact information up to date.

2. Password Security

• You are responsible for safeguarding your password and login credentials.
• Do not share your password with others.

3. Lawful Use

You agree not to use the site or services for any unlawful purpose, including but not limited to:

• False identity use or impersonation
• Fraudulent booking or payments
• Accessing systems without authorization

4. Respectful Communication

• All communications (reviews, messages, support chats) must be respectful and free of hate speech, harassment, or personal threats.
• Spam and promotional content are not allowed without consent.

5. Responsible Booking

• Ensure you are authorized to make bookings on behalf of others.
• Do not book flights or hotels unless payment is authorized and available.

6. Data Usage

• You must not extract, scrape, or republish data from our platform without written permission.
• Misuse of APIs or scraping tools will lead to account termination.

7. Content Submission

If you submit content (reviews, images, comments), you confirm that:

• You own the rights to that content or have permission
• You allow KingFlyZone to use, edit, or display the content as part of its service

8. Reporting Issues

Report inappropriate content, bugs, or suspicious behavior promptly to:

• Email: support@kingflyzone.com
• Phone/WhatsApp: +92-308-495-0422

9. Legal Compliance

You must comply with all applicable local, national, and international laws related to:

• Travel restrictions
• Visa requirements
• Payment laws (e.g., currency restrictions)

10. Refund/Dispute Cooperation

• You agree to cooperate in any refund or dispute investigation if your booking is questioned by the airline, hotel, or payment processor.

11. Feedback Submission

We welcome honest feedback to improve our platform. However:

• Malicious or fake reviews are prohibited
• Attempts to damage reputation without merit may result in legal review

12. Intellectual Property Respect

• You may not reuse logos, brand marks, or system visuals without written permission
• Copying design, policy structure, or backend logic is prohibited

13. Suspension or Termination

We reserve the right to suspend or terminate your account if:

• These responsibilities are violated repeatedly
• We receive legal complaints regarding your actions

14. Responsible Use of Features

You must use features (e.g., coupon codes, referral links, loyalty points) fairly and not attempt to exploit or manipulate them.

15. Communication with Support

• Use polite language in support tickets
• Do not create duplicate or abusive requests

16. Data Retention

By using KingFlyZone, you acknowledge that your booking and communication history may be retained to resolve disputes, enforce policies, and improve service.

17. Legal Liability

Violations of these responsibilities may expose you to:

• Suspension of your account
• Legal action depending on severity
• Loss of booking access and user privileges

18. Policy Acceptance

By continuing to use our platform, you accept and agree to fulfill all responsibilities outlined in this policy.

19. Updates

This policy may be updated periodically. We recommend reviewing it regularly. All major changes will be notified by email or app alert.

20. Questions?

If you have questions about your responsibilities as a user, reach out:

• Email: support@kingflyzone.com
• Phone: +92-308-495-0422